Privacy Policy

Privacy Policy — ReviveX

1. Introduction

At ReviveX, we value your privacy and are committed to protecting your personal information.
This policy explains how we collect, use, and share your data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect different types of information to help us provide, improve, and protect our services.

(a) Device Information

When you visit our website, we automatically collect information about your device, such as:

  • Browser version

  • IP address

  • Time zone

  • Cookies

  • Pages or products viewed

  • How you interact with our website

🧩 Purpose:
To load our website correctly for your device and to analyze how visitors use our site to improve user experience.

🔗 Shared with: Shopify (our store platform provider).

(b) Order Information

When you make a purchase, we collect the information necessary to process your order:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details

🧩 Purpose:
To fulfill your order, process payments, arrange shipping, provide order confirmations, and prevent fraud.

🔗 Shared with: Shopify (payment and order processor).

(c) Customer Support Information

If you contact us for support, we may collect your name, email address, and any other information you choose to provide.

🧩 Purpose:
To assist with inquiries, returns, or complaints and provide better customer service.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Communicate with you about your purchase or account

  • Send order confirmations and updates

  • Prevent fraudulent transactions

  • Improve our products, website, and customer experience

  • Provide personalized marketing where you have consented

4. Sharing Your Information

We only share your information with third parties when necessary to perform our services:

  • Shopify: our e-commerce platform and payment processor.
    → Learn more: Shopify Privacy Policy

  • Advertising & Analytics Partners (like Google or Meta):
    We share limited, anonymized data to display relevant ads and understand website behavior.

We may also disclose your information to comply with applicable laws or protect our legal rights.

5. Behavioural Advertising

We use data to deliver relevant ads and marketing communications.
For example:

  • Google Analytics helps us understand how visitors use our site (details).

  • You can opt out here: Google Opt-Out.

You can opt out of targeted advertising via:

Or visit the Digital Advertising Alliance Opt-Out Portal.

6. Cookies

A cookie is a small data file placed on your device to help our website function properly.
We use cookies for:

  • Website performance and analytics

  • Secure checkout and payment

  • Personalized experiences

  • Marketing and retargeting

Most browsers automatically accept cookies, but you can disable or delete them in your browser settings.
However, blocking cookies may limit parts of our website’s functionality.

Learn more: www.allaboutcookies.org

7. Data Retention

When you make a purchase, we store your order information for our records unless you ask us to delete it.
We retain necessary data to comply with legal, tax, or fraud-prevention obligations.

8. GDPR & UK GDPR Rights

If you reside in the European Economic Area (EEA) or the United Kingdom, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Object to processing

  • Request data portability

To exercise these rights, please contact: info@revivex.com

Your data may be stored and processed outside of Europe, including in Canada and the United States, through Shopify’s secure data centers.
Learn more here: Shopify GDPR Compliance

9. Data Transfers

Your information may be transferred outside of the UK or EEA for processing, but always in accordance with GDPR and UK GDPR standards ensuring adequate protection.

10. Do Not Track

Because there is no consistent industry standard for handling "Do Not Track" signals, our website does not alter its data collection practices when such signals are detected.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
The latest version will always be available on this page.

12. Contact

If you have questions or complaints regarding this Privacy Policy or your personal data, please contact us at:
📧 info@revivexuk.com

If you are not satisfied with our response, you have the right to file a complaint with your local Data Protection Authority (DPA).